Charity Overview · Fundraising The Fundraising tab, with cards comparing this year's income with last year's, then charts of income by month, a Capacity Signal and income by donor group. A fundraiser spots where income is down and which donors could give more.
Sample charity: the people and numbers in these screens are made up, so the picture shows the tool, not a result.
The problem it solves
Major donors spotted early.
Why your CRM misses this. Major gift signals hide in different places: large gifts in the CRM, event visits in ticketing, and a company that gives a grant through one platform and matched employee gifts through another. Split up, it reads as several small relationships.
Data
3 of its 3 sources usually sit outside the CRM
Signals
it reads 4 of them
Reach
5 channels: crm, direct mail, linkedin and more
Journey
6 steps, start to finish
Connect: the data it draws on
Mission joins these into one record per person, beside your CRM.
Sources
Donationssupporter ID, gift amount, gift dateUsually split across systems: the CRM plus online giving platforms, each with its own copy of the person.
Participantsevents attendedUsually outside the CRM: ticketing tools, a box office or paper sign-in sheets.
Volunteer timesheetstimes volunteeredUsually outside the CRM: a volunteer platform or one coordinator’s spreadsheet.
Analyze: who it finds
Sleeping Giant Score How many signs of untapped capacity does this supporter show? Build a personal outreach plan for your Sleeping Giants, the donors with several signs of untapped capacity.
Sleeping Giant Flag How likely is this supporter to be a Sleeping Giant with untapped capacity? Pull the High and Very High potential Sleeping Giants for your major gift officer or stewardship team.
LAI Score How strong a major gift prospect is this supporter overall? Sort by LAI Score to build your major gift prospect list, since higher scores mean stronger candidates.
Capacity Signal Has this supporter given much more in the past than they gave last time? Build an upgrade appeal around High Capacity donors, who have shown they can give more.
Who in your database is already acting like a major donor? These supporters score 3 or more out of 5 on signals of untapped potential: long tenure, growing gifts, a strong first gift, giving outside their peak month and a steady giving floor.
What to do: Build a personal upgrade ask for each one. Start with the 5s and work down.
Sleeping Giants · Who's in it The Who's in it tab: four donuts of donor status, volunteer status, donor stage and lifetime value. Most are loyal, active givers who already trust the charity, so a bigger ask is a natural next step.
Activate: the journey
Each step names when it happens and the channel it uses. Under the steps is the campaign as it is built in Orbit, in 2 parts. Read them in order.
Week 0
Look-alike model
Look-alikes of supporters who already give at major level surface the next tier of prospects.
Week 0
Your CRM
Supporters scoring 4 or 5 go to your major gifts lead with their scores attached, in your CRM or as a list.
Week 1
Direct mail
A personal invitation to a briefing or site visit.
Week 2
LinkedIn Ads
A matched audience sees your leadership’s impact content on LinkedIn.
Week 4
Email
An impact report. Anyone who clicks is flagged for a call.
Week 6
Call list
A cultivation call. The ask comes later.
Interaction split: clicks move a supporter to the call path straight away.
The campaign in Orbit
Sleeping Giants to Major Gifts · journey, part 1 of 2 The first half of the journey: the Sleeping Giants audience goes on a gift officer list, a mailing list for a briefing or site visit invite, then LinkedIn ads. A slow, personal path warms up a likely major donor.Sleeping Giants to Major Gifts · journey, part 2 of 2 The second half of the journey: the wait after the LinkedIn ads, the impact report email, and a click check that sends people to one of two call lists. A click moves someone to the front of the call list.
Learn: what flows back
Coming to an event lifts the Interest Score in their LAI Score, and a larger gift lifts their Momentum Score. Both feed back in at the next refresh.
Results land on the same supporter record, so the next run starts from what just happened.
Questions people ask
What problem does Sleeping Giants to Major Gifts solve?
Major donors spotted early. Find the supporters already behaving like major donors, using gifts, events and volunteering together, then cultivate before anyone asks.
Who does Sleeping Giants to Major Gifts reach?
Sleeping Giants: Who in your database is already acting like a major donor? These supporters score 3 or more out of 5 on signals of untapped potential: long tenure, growing gifts, a strong first gift, giving outside their peak month and a steady giving floor.
Which data does it need?
Donations: supporter ID, gift amount, gift date; Participants: events attended; Volunteer timesheets: times volunteered
Why can't my CRM do this on its own?
Major gift signals hide in different places: large gifts in the CRM, event visits in ticketing, and a company that gives a grant through one platform and matched employee gifts through another. Split up, it reads as several small relationships.
Which channels does it use?
CRM, Direct mail, LinkedIn, Email, Phone. Week 0: Look-alike model Then Week 0: Your CRM Then Week 1: Direct mail Then Week 2: LinkedIn Ads.
Who runs it?
Major gifts.
Every pathway in the Field Guide runs on Apteco Mission, beside your CRM.
See it with your own data
An Apteco Architect walks you through this pathway on your own data.